1. PRIVACY POLICY

Privacy Policy – PolarJet Pressure Washing

1. Introduction

PolarJet Pressure Washing respects the privacy of our customers, website visitors and business partners. We are committed to protecting personal information and handling it responsibly in accordance with the Australian Privacy Act 1988 (Cth).

This Privacy Policy explains how PolarJet Pressure Washing collects, uses, stores and protects personal information when you interact with our business, use our website, or request our services.

By accessing our website or engaging our services, you agree to the practices outlined in this policy.

2. Information We Collect

To provide our services effectively, PolarJet Pressure Washing may collect personal or business information including:

* Name and contact details such as phone number, email address and property address

* Business details such as company name and ABN where relevant

* Billing information required for invoicing and payment processing

* Website usage data including IP address, browser type and activity on our website

* Records of communication including enquiries, emails, phone calls and service requests

This information allows us to provide quotes, manage bookings, deliver services and maintain accurate records.

3. How Information Is Collected

Personal information may be collected through:

* Direct contact with our business via phone, email, website forms or social media

* Online quote requests or booking forms

* Website analytics tools and cookies

* Payment processing systems used to complete transactions

* Public sources where relevant to providing services

We only collect information that is reasonably necessary to conduct our business operations.

4. How We Use Your Information

Personal information may be used for purposes including:

* Providing exterior cleaning services

* Preparing quotes and invoices

* Managing bookings and communication with clients

* Improving website functionality and user experience

* Sending service information or updates where appropriate

* Complying with legal or regulatory requirements

PolarJet Pressure Washing uses personal information only for legitimate business purposes.

5. Disclosure of Information

PolarJet Pressure Washing does not sell personal information.

However, information may be shared with trusted third parties where necessary, including:

* Payment service providers

* IT or website service providers

* Contractors assisting with service delivery

* Government or legal authorities where required by law

Any third parties engaged are expected to manage information responsibly.

6. Data Security

We take reasonable measures to protect personal information from misuse, loss or unauthorised access.

These measures may include:

* Secure website hosting

* Password-protected systems

* Secure payment processing platforms

* Internal access controls

While we aim to protect personal information, no online system can guarantee complete security.

7. Cookies and Website Tracking

Our website may use cookies and analytics tools to monitor website performance and improve user experience.

These technologies may collect information such as:

* Pages visited

* Device and browser type

* Time spent on the website

* General geographic location based on IP address

Users can disable cookies through browser settings, although this may affect certain website features.

8. Access and Correction of Information

You have the right to request access to personal information held by PolarJet Pressure Washing.

You may also request corrections if information is inaccurate or outdated.

Requests can be made by contacting us using the details below.

9. Third-Party Websites

Our website may contain links to external websites operated by third parties. PolarJet Pressure Washing is not responsible for the privacy practices of those websites.

We recommend reviewing their privacy policies separately.

10. Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes to business practices or legal requirements.

Contact

PolarJet Pressure Washing

Perth, Western Australia

Phone: 0450 585 887

Email: [email protected]

Website: www.polarjet.com.au

Last Updated: March 2026